Privacy Policy | Access Lab アクセスラボ

Access Lab, LLC (hereinafter referred to as "Access Lab", "we", "us" and "our") handles information including personal information (hereinafter referred to as "user information") regarding users of services provided by us (hereinafter referred to as "user") as follows. We establish a privacy policy (hereinafter referred to as "this policy").

This policy shall be applied to all services provided by us (hereinafter referred to as the "Service"), along with the privacy policy, terms of use, and other related rules established for each of the various services provided by us.

1. What information we collect and how we collect

The user information that we collect is as follows, depending on its method.

(1) Information we collect directly from the users

The information we collect from the users may include:
- Name
- Birthday
- Gender
- Email address
- Address
- Workplace
- Service usage history
- Other information that we have decided to collect in the app or website
(2) Technical information we collect

When you access this service, we collect the following technical information.
- Device type
- Identifier from your device
- Browser type
- Referrer
- IP address
- Other advertising identifiers
(3) Information we collect based on your consent

When we have your consent, we collect the following information
- Cookie
- Location information
- Contacts
(4) Information we collect with external services

When you accept the integration with an external service, we will collect the following information from it.
- ID in external services
- Information the user has approved to disclose to the partner due to the privacy settings of the external services

2. Purpose of use

We use the information we collect for the following purposes:

Providing products and services
Billing
Identity verification, user authentication
User traffic and behavior measurements
Advertisement distribution and performance measurements
Important notifications such as changes in this policy
Announcement and answer to inquiries regarding this service
Other purposes specified in our services

3. Providing personal information to third parties

We will not provide your personal information to any third party without your advance consent. However, this does not apply in the following cases, and we might provide your personal information to a third party.

(1) When providing user information to the external service operating company at the time of cooperation with an external service or authentication using an external service
(2) Such disclosure is made in cooperation with national or local authorities, or entity appointed by such authorities to enforce the law or carry out legal process, and in which seeking the consent of the individual could affect such enforcement or legal process
(3) When permitted by other laws and regulations

4. Shared use of personal information

We will share your personal information as follows.

Items of personal information we share	Name Address Phone number Email address Service usage history
Range of shared use	Access Lab, LLC
Purpose of shared use	Announcement on our services
Person in charge of managing personal information	Access Lab, LLC

5. Disclosure of personal information

When we are requested by a user to disclose his/her personal information based on the Act on the Protection of Personal Information, we will disclose such information as soon as practicable after confirmation of identity. However, this does not apply if we are not obligated to disclose due to the Act on the Protection of Personal Information and other laws and regulations.

6. Correction of personal information and suspension of use

(1) When we are requested by a user to revise, add or delete (hereinafter "correct") his/her personal information, we will investigate as soon as practicable after confirmation of identity and correct the information based on the result and notify that user.
(2) When we are requested by a user to stop the use of remove (hereinafter "suspend") his/her personal information due to the following reasons, we will investigate as soon as practicable after confirmation of identity and suspend the use of personal information based on the result and notify that user.
1. (1) The reason why personal information is handled beyond the scope of the purpose of use announced in advance
2. (2) The reason that personal information was collected by deception or other means
(3) If we are not obligated to make corrections or suspend the use of personal information under the Act on the Protection of Personal Information or other laws and regulations, the provisions of paragraphs 1 and 2 of this policy will not apply.

7. Contact for inquiries

If you have any comments, questions, complaints, or other inquiries regarding the handling of user information regarding our privacy policy, please contact the following.

Contact us at:

Address:	INFINITY IKEBUKURO 6F 2-chōme-36-1 Ikebukuro, Toshima City, Tokyo 171-0014
Company name:	Access Lab, LLC
Email address:	info@accesslab.co.jp

8. Revision

We revise this policy at our discretion. However, if the Act on the Protection of Personal Information and other laws and regulations stipulate the procedures required for revision, it shall be made based on the relevant laws and regulations.

Besides, when we revise this policy we inform the user that when the new policy will be in effect with the following method.

Announcement on our website
Notification to users
Other appropriate methods

9. Effective date/revision date

Effective June 1, 2020